The value of quantifying human experience.. 8 Billion Dollars

Some time back, I wrote about how companies are coming up which help in quantifying human experience. Wow, so many companies creating value by finding ways to capture and quantify human experience. This fits into a broad historical trend (Kevin Kelley said so in his new book). Across time, the cost of technology goes down, and …

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Empowerment and Ambition, the new face of Venture Capital

Venture Capital seems to be shifting, towards a more structured, disciplined and data-driven model, with a focus on ambitious, hard problems. Auren Hoffman wrote a piece on Quora about how VCs never do what they tell their companies to do. Here are some points he highlights : (though I recommend the original) They have different …

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Idea mining: listen to your customers

Found the CEO of coinbase on Twitter today, answering customer support calls: https://twitter.com/brian_armstrong/status/919007133697323009 This was reinforced  by Fred Wilson. He called this simple exercise a 'game changer'. I have heard the same from senior managers at Vodafone - who would shave in the morning with their headphones playing recordings of Customer Service calls. This is …

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